Privacy Policy

Welcome to Krowd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our signup service. We are committed to protecting your personal data and your right to privacy in compliance with the General Data Protection Regulation (GDPR) and ISO 27001 standards. This policy is effective as of September 10, 2025.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, business email address, mobile number, and company name, that you voluntarily give to us when you sign up for our service.
• Financial Data: When you link a payment card, your card details are processed by our third-party payment processor, Adyen. We do not collect or store your full payment card information. Instead, we store a secure token that represents your card, allowing you to earn rewards. We also collect and store transaction data from your linked card for purchases made at participating merchants to calculate your rewards.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Data from Tracking Technologies: We use cookies and other tracking technologies to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your Krowdit account.
• Link your payment card to our rewards program.
• Process transactions and calculate rewards.
• Email you or contact you via your mobile number regarding your account or orders.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with legal and regulatory requirements.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Adyen), data analysis (Google Analytics, Microsoft Clarity), and customer service.
• Business Partners: We may share your information with our business partners (such as participating merchants) to offer you certain products, services or promotions.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your GDPR Rights

Under the GDPR, you have a number of rights with respect to your personal data. You have the right to:

• Access: Request a copy of the information we hold about you.
• Rectification: Request that we correct any inaccurate or incomplete data.
• Erasure: Request that we delete your data from our systems.
• Restrict Processing: Request that we restrict the processing of your data.
• Data Portability: Request that we provide you with your data in a structured, commonly used, and machine-readable format.
• Object: Object to us processing your data for direct marketing purposes.

To exercise any of these rights, please visit our Data Removal page or contact our Data Protection Officer at support@krowdit.com.

6. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information about how we use cookies, please see our Cookie Policy.

← Back to Signup